Unified Communications and Collaborations

Unified Communications and Collaborations

Unified communications and collaboration is a set of solutions that organizations implement to ensure that most of their technologies work seamlessly and securely for near-real-time collaboration. Unified communications and collaboration integrates various communication tools, such as IP Telephony, instant messaging and social media channels, contact centre, WFM and WFO, web conferencing, audio and video conferencing, audio-visual solutions , making it an interactive method to interact with each other almost seamlessly.
Why opt for Unified communications and Collaboration
• Mobility
• Cloud Integration
• Platform Coordination
• Cost Reduction
• Flexibility
• Easy Integrations

IP Telephony

  • Unified Communications
  • Hosted Collaboration
  • IP Telephony
  • Hybrid Telephony
  • UC Applications
  • Voice Recording
  • Voice Mails

Unified Contact Center

  • Contact Center Express
  • Contact Center Enterprise
  • Customer Journey Platform
  • Self Services and IVRS
  • Speech Analytics and Synthesizers
  • Citizen Care Command and Control systems.
  • Remote Agents
  • Email and Chat Bots
  • Agent Productivity,
  • WFM and WFO Tools

Audio & Video Collaboration

  • Video Conference Infrastructure
  • Meeting Room VC devices
  • Huddle Room solutions
  • Digital Signage
  • Professional Displays
  • Content Streaming
  • Control and Switching
  • Smart Lighting Solution

Team Meetings

  • WebEx Meetings
  • Cloud Connected Audio and Web Collaboration
  • MS Teams
  • Skype for Business
  • MS Business O365
  • Work from Home Collaboration solutions

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