Unified Communications and Collaborations

Unified communications and collaboration is a set of solutions that organizations implement to ensure that most of their technologies work seamlessly and securely for near-real-time collaboration. Unified communications and collaboration integrates various communication tools, such as IP Telephony, instant messaging and social media channels, contact centre, WFM and WFO, web conferencing, audio and video conferencing, audio-visual solutions , making it an interactive method to interact with each other almost seamlessly.
Why opt for Unified communications and Collaboration
• Mobility
• Cloud Integration
• Platform Coordination
• Cost Reduction
• Flexibility
• Easy Integrations

IP Telephony

Unified Communications
Hosted Collaboration
IP Telephony
Hybrid Telephony
UC Applications
Voice Recording
Voice Mails

Unified Contact Center

Contact Center Express
Contact Center Enterprise
Customer Journey Platform
Self Services and IVRS
Speech Analytics and Synthesizers
Citizen Care Command and Control systems.
Remote Agents
Email and Chat Bots
Agent Productivity,
WFM and WFO Tools

Audio & Video Collaboration

Video Conference Infrastructure
Meeting Room VC devices
Huddle Room solutions
Digital Signage
Professional Displays
Content Streaming
Control and Switching
Smart Lighting Solution

Team Meetings

WebEx Meetings
Cloud Connected Audio and Web Collaboration
MS Teams
Skype for Business
MS Business O365
Work from Home Collaboration solutions