Managed Services and Maintenance Support
Offering for your IT Services Requirements, operational and maintenance needs…
AMC Support
- End User Compute AMC
- Server Support
- Network Support
- Voice /Telephony Support
- Contact Center and Application Support.
- Application Support
Project Implementation.
- Network(LAN/WAN/SD WAN)
- Data center and Disaster Recovery
- Telephony, Audio & Video SI
- Microsoft Technologies
- Contact Center
- Private and Multi Cloud Cloud services.
- Containers
- Security
NOC/Service Desk
- Dedicated Multichannel 24×7 Service Desk
- Ticketing and SLA Management
- Network and Server Monitoring
- Multi cloud services monitoring and management
- L1,L2 and L3 engineers Remote assistance
- Security operation center
- Change management
Field Support
- On Demand Field Support.
- Rack and Mount Support
- Inventory ,OS ,AV, Patch Management.
- Spare and Logistics Support
- Branch office Support
- Work from Home User Support
Consulting and Advisory
- Identify Business Value
- Cost Benefit Analysis
- Identify and differentiated workloads migration
- Application Understanding
- Cloud Enablers
- Migration, Lift and shift